At 9AND3 Wheels, we take pride in delivering high-quality, forged aluminum wheels. We back our products with the following limited warranties, applicable to the original purchaser.
Structural Warranty
Coverage:
- 3 years against structural defects under normal and intended use, including manufacturing flaws.
Exclusions:
- Damage caused by accidents, road hazards, off-road use, or improper installation.
- Wheels modified or altered in any way.
- Use of wheels on vehicles exceeding their load capacity.
Finish Warranty
Coverage:
- 1 year for defects in the finish, including painted and clear-coated surfaces.
Exclusions:
- Damage from abrasives, improper cleaning agents, road salts, or neglect.
- Normal wear, such as fading or discoloration over time.
Clear Coat Disclaimer for Machined Wheels:
Clear coats on machined surfaces are particularly sensitive to environmental factors. Regular maintenance is critical to preserving the finish. We recommend:
- Limiting or avoiding exposure to harsh cleaning agents, automatic car washes, and road salts.
- Cleaning wheels regularly with pH-balanced soaps and soft microfiber cloths.
Warranty Limitations
This warranty does not cover:
- Tires, labor costs, mounting, balancing, or consequential damages.
- Wheels purchased as blemished, discontinued, or “as-is.”
- Corrosion or surface damage due to improper storage.
Limitation of Liability:
In no event shall 9AND3 Wheels be liable for any special, incidental, or consequential damages arising from the use of our products, including but not limited to loss of time, labor, vehicle damage, or other indirect costs associated with defective wheels.Filing a Warranty Claim
If you believe your wheel qualifies for warranty coverage:
- Contact us at 9and3wheels@gmail.com with the following:
- Proof of purchase (receipt or invoice).
- Photos of the wheel and the defect.
- Vehicle details, including year, make and model.
- Claims will be evaluated by our team. If approved, we will repair or replace the product at our discretion.
Note:
- Warranty claims may require returning the defective wheel for inspection. Shipping costs are not covered.
- The warranty is non-transferable and applies only to the original purchaser.